Call Center


  1. Providing major benefit to deal with large volume of daily calls,
  2. Providing good circumstance for customer service
  3. Making client handling simpler
  4. Useful analytics for monitoring performance

Call Centre

A call centre is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. Call centre is operated to administer service support or information enquiries from enquirers.